What is the check-in and check-out policy at Grand Riviera Princess?
Check-in is at 15:00 and check-out is at 12:00.
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Grand Riviera Princess – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, 77710,
- Next to an impressive white sandy beach
Great
8.0
7.9
3.5
4.3
5-star all-inclusive resort on the Riviera Maya with 12 swimming pools and 2 international buffets
Rooms and Suites
The hotel has 674 rooms with a private balcony, a flat-screen satellite TV, and a fully stocked minibar. Each suite includes a sofa bed and a
Dining
Guests can choose from 2 international main buffets and 7 a la carte restaurants, including Swiss specialties at
Pools and Wellness
The beachfront property offers
Activities and Recreation
Active guests have access to a state-of-the-art fitness center that includes a personal trainer, along with
Family and Services
Families have access to a
Highlights
Awards: Kayak Travel Awards 2022, Travelocity Top Hotel 2012
Rooms: 674 suites with private balconies and spa baths
Dining: 7 a la carte restaurants (Swiss, Asian, Italian, Mexican)
Pools: 12 pools with internal hot tubs and a pool bar
Activities: 6 tennis courts, 2 paddle courts, snorkeling, diving
Location: 9 km from Playa del Carmen, 4 km from El Cameleon Golf Club
“Grand Riviera Princess distinguishes itself with dedicated spaces and services catering to families, while still appealing to couples seeking an all-inclusive getaway. I appreciate the variety of dining options, especially the thematic restaurants, and the proximity to both the beach and attractions like Playa del Carmen. In my view, this hotel emphasizes diverse experiences, making it a solid choice for a well-rounded vacation.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Junior Suite2 persons56 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- Deluxe Junior Suite Pool Access Only 13 years old2 persons56 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBathtubroom details
- Laguna VIlla Suite Adults Only 18 years old2 persons65 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Smoking allowed in designated areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Grand Riviera Princess, an enticing array of dining options awaits, featuring delicious international flavors, themed restaurants, and vibrant buffet experiences. Guests can indulge in culinary delights that embrace diverse cuisines, from the zesty spices of Mexico to the refined tastes of Italy, all set in modern and inviting atmospheres.
Buffet Restaurant Green
International buffet
Ambiance
Modern and vibrant
Key Offerings
A wide selection of global dishes with live cooking stations, perfect for casual dining.
Reservation
No
Open for breakfast, lunch, and dinner from 7:00 AM to 11:00 PM.
Buffet Restaurant Orange
International buffet
Ambiance
Modern and lively
Key Offerings
Diverse buffet selection with themed nights, ideal for family meals and social gatherings.
Reservation
No
Open for breakfast from 7:00 AM to 12:00 PM, lunch from 1:00 PM to 3:00 PM, and dinner from 6:30 PM to 10:00 PM.
Grill Restaurant La Vaqueria
Grill/BBQ
Ambiance
Modern and rustic
Key Offerings
Savor charcoal-grilled meats and hearty sides in a relaxed garden setting.
Reservation
No
Open for dinner from 6:00 PM to 11:00 PM.
Italian Restaurant Mama Mia
Italian
Ambiance
Modern and romantic
Key Offerings
Classic Italian dishes with fresh ingredients and an inviting atmosphere.
Reservation
No
Open for dinner from 6:00 PM to 11:00 PM.
Snack Sunset Restaurant
International
Ambiance
Modern and casual
Key Offerings
Light bites and snacks throughout the day, perfect for a quick meal between activities.
Reservation
No
Open for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:00 PM.
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Grand Riviera Princess Location
Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Playa
15 minutes walking
Vibrant beach known for its clear waters and lively atmosphere. Perfect for sunbathing or enjoying water sports.
Punta Bete
15 minutes walking
Secluded beach with stunning views and tranquil surroundings. An ideal spot for relaxation away from crowds.
El Camaleon Golf Course
20 minutes walking
Award-winning golf course designed by Greg Norman, offering lush landscapes and challenging play for golf enthusiasts.
Cenote Misterio Maya
10-minute drive
Exquisite cenote featuring crystal-clear waters for swimming and exploring. A hidden gem that offers a unique natural experience.
Xavage Park by Xcaret
10-minute drive
Adventure park offering thrilling activities like white-water rafting and ATV rides for adrenaline seekers.
Yoga Classes on the Beach
15 minutes walking
Relaxing beach yoga sessions suitable for all skill levels. A perfect way to unwind and connect with nature.
Go Natural Explorers
10-minute drive
Eco-friendly tours offering snorkeling, kayaking, and exploration of local marine life. Great for nature lovers.
La Brasserie
15 minutes walking
French-inspired cuisine in a chic setting. Highlights include duck confit and fresh seafood, catering to various dietary needs.
Oka - Sushi Bar
15 minutes walking
Modern sushi bar combining fresh ingredients and creative rolls in a stylish atmosphere. Reservations suggested.
Restaurante Skylights
13 minutes walking
Upscale dining with farm-to-table dishes specializing in traditional Mexican cuisine, featuring local ingredients.
The Blue Parrot
10-minute drive
Popular beachfront bar with live music and vibrant nightlife. Ideal for cocktails and socializing with friends or family.
Café Teocalli
15 minutes walking
Casual café offering local coffee and pastries, often hosting art displays and open mic nights, suitable for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
611
Former name
grand riviera princess all suites & spa resort
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Friendly staff
Spacious rooms
Crystal clear water
Cons
Animal issues
Loud restaurants
Guest reviewsShow more reviews
FAQs
About Grand Riviera Princess
How far is Grand Riviera Princess from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen, approximately a 20-minute drive.
What dining options are available at Grand Riviera Princess?
Guests can enjoy a variety of cuisine at 7 thematic restaurants and 2 international buffets on-site.
What are the amenities provided in the rooms at Grand Riviera Princess?
Rooms come equipped with air conditioning, a flat-screen TV, a minibar, and a private balcony.
Are there any family-friendly facilities at Grand Riviera Princess?
The hotel features a kids' club, children's playground, and organized activities for children.
What recreational activities can guests partake in at Grand Riviera Princess?
Guests can enjoy tennis, beach and pool activities, as well as water sports like snorkeling and diving.
Is free Wi-Fi available at Grand Riviera Princess?
Yes, free Wi-Fi is available throughout the property.
What are the highlights of the swimming facilities at Grand Riviera Princess?
The hotel boasts 15 pools, including family pools and exclusive pools for the Platinum and Family Club areas.
Is parking available at Grand Riviera Princess?
Free private parking is available on-site without the need for a reservation.
What is the smoking policy at Grand Riviera Princess?
Smoking is allowed only in designated areas.
What spa services are offered at Grand Riviera Princess?
The on-site spa provides a variety of treatments including massages, body scrubs, and wellness packages.
What languages are spoken by the staff at Grand Riviera Princess?
The staff primarily speaks English and Spanish.
What types of entertainment are available at Grand Riviera Princess?
Evening entertainment includes live music, performances, and themed shows organized by the animation team.
How far is Grand Riviera Princess from Playa del Carmen's city center?
The hotel is located 9 km from the city center of Playa del Carmen.
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