Grand Riviera Princess – A Favorite for Families in Playa del Carmen
About the Hotel
Rooms & Suites
Grand Riviera Princess offers 674 rooms, including Deluxe Junior Suites, Laguna Villa Suites, and Platinum Suites. Rooms feature air conditioning, minibars, and flat-screen TVs. Select suites have direct pool access, spa baths, or private terraces with whirlpools. Family Club Deluxe Junior Suites include bunk beds for children. The Platinum area provides exclusive beachfront rooms with butler service and a private pool.
Dining Options
The hotel has 7 themed restaurants serving Mexican, Italian, Swiss, Asian, and seafood cuisine. Buffet options include international and themed dinners. Nine bars serve cocktails, including poolside bars like Tequila Pool Bar and Maya Pool Bar. The Chill Out Restaurant offers beachfront dining. Dress codes apply-no swimwear in buffet restaurants.
Leisure & Activities
Guests can use 12 pools, including children's and Platinum-exclusive pools. A 300m^2 gym, basketball, and soccer courts are available. The animation team organizes aqua aerobics, diving, and kids' activities like mini discos. The 1,700m^2 spa offers massages, facials, and a beauty salon. Nightly entertainment includes live music and themed shows.
Location & Access
The hotel is on a white-sand beach in Riviera Maya, 10 km from Playa del Carmen and 40 minutes from the airport. Nearby attractions include Xcaret Park (4.5 km), Tulum ruins (65 km), and Cenote Misterio Maya (4.5 km). A shuttle service runs to Playa del Carmen's Fifth Avenue.
Services & Amenities
Platinum guests receive 24-hour concierge, room service, and private beach access. Babysitting is available for $10/hour. The hotel has ATMs, currency exchange, and free Wi-Fi. Wedding and event spaces include beachfront gardens and function rooms. Golf cart transport helps navigate the property.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Smoking allowed in designated areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock