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From98US$ /night
Check-in
26Oct2025Select date
Check-out
27Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710

Rooms & Suites

Grand Riviera Princess offers 674 rooms, including Deluxe Junior Suites, Laguna Villa Suites, and Platinum Suites. Rooms feature air conditioning, minibars, and flat-screen TVs. Select suites have direct pool access, spa baths, or private terraces with whirlpools. Family Club Deluxe Junior Suites include bunk beds for children. The Platinum area provides exclusive beachfront rooms with butler service and a private pool.

Dining Options

The hotel has 7 themed restaurants serving Mexican, Italian, Swiss, Asian, and seafood cuisine. Buffet options include international and themed dinners. Nine bars serve cocktails, including poolside bars like Tequila Pool Bar and Maya Pool Bar. The Chill Out Restaurant offers beachfront dining. Dress codes apply-no swimwear in buffet restaurants.

Leisure & Activities

Guests can use 12 pools, including children's and Platinum-exclusive pools. A 300m^2 gym, basketball, and soccer courts are available. The animation team organizes aqua aerobics, diving, and kids' activities like mini discos. The 1,700m^2 spa offers massages, facials, and a beauty salon. Nightly entertainment includes live music and themed shows.

Location & Access

The hotel is on a white-sand beach in Riviera Maya, 10 km from Playa del Carmen and 40 minutes from the airport. Nearby attractions include Xcaret Park (4.5 km), Tulum ruins (65 km), and Cenote Misterio Maya (4.5 km). A shuttle service runs to Playa del Carmen's Fifth Avenue.

Services & Amenities

Platinum guests receive 24-hour concierge, room service, and private beach access. Babysitting is available for $10/hour. The hotel has ATMs, currency exchange, and free Wi-Fi. Wedding and event spaces include beachfront gardens and function rooms. Golf cart transport helps navigate the property.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Junior Suite
2 persons
56 m² 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Family Club Room
2 persons
58 m² 
1 King-size bed
Shower
Bathtub
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
56 m² 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Laguna VIlla Suite Adults Only 18 years old
2 persons
65 m² 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre
Playa del Carmen 6.3 km
Airports
Aeropuerto de Playa del Carmen (PCM) 9.9 km
Cancun (CUN) 50.5 km

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
910 m
Restaurants
La Brasserie
1.2 km
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
1.2 km
Predio El Limonar fraccion 2
Restaurante Skylights
1.0 km
Prolongacion 5ta Avenida Mza 20 Lote 006
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Check-in
26Oct2025Select date
Check-out
27Oct2025Select date
Rooms and Guests2 Guests, 1 Room